Luckily, the Home app marks disconnected lights accordingly, so you’ll see first hand whenever this is the issue. You can blame the person in your household that refuses to use an app to control the lights. Yes, this is a no-brainer, but it’s the biggest reason behind issues with smart light. The first thing you should do is make sure power is flowing to your lights. However, if they aren’t plugged in or the light switch is off, they don’t work. With Philips Hue lighting products (and the required Hue Bridge), you can adjust and control your lights from anywhere in the world. Try the following troubleshooting tips to resolve the issue. The lights themselves will almost certainly work manually if they don’t, the bulb probably needs to be replaced. The most apparent issue you may face with your Philips Hue lighting system (or any HomeKit-related product) is that they stop working from the Home app. Otherwise, you’d be using various apps for multiple products, which could prove confusing, depending on the number of products you own. It makes it possible to monitor and manage all of your HomeKit-compatible accessories from one location and use automation when necessary. The reason to do so, however, is simple enough to understand. ![]() With this in mind, technically you don’t have to use Apple’s Home app to control your HomeKit-compatible products. In the case of Philips Hue, there’s the free Hue app. For the most part, these are all-in-one apps from the device manufacturers. Smart home products, regardless of whether they’re compatible with HomeKit, all have one thing in common they’re controlled by separate apps.
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